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Frequently Asked Questions

Latest FAQ's

  1. Will the red alert work if the device is on charge?
    Yes, the device will initiate the red alert.
  2. If you’re on a call and you press the red alert button, what happens?
    The device will place the current call on hold, and initiate a red alert.
  3. How does this application affect the battery life?
    The application will have an impact on the battery life; however it will last in excess of a full working day.
  4. How much data is used running this application?
    The data used is minimal, probably no more than 2-4 bytes of data per week, a normal data plan is required.
  5. Does the side key or nominated hardware key, over-ride the keypad lock?
    No it doesn’t. The handset needs to be unlocked so the end user can activate their red alert button.